Khoros, founded in 2019, is a US-based software company dedicated to enhancing customer relationships through digital care, online communities, and social media engagement. The company offers a robust platform that enables brands to listen, respond, and act on digital conversations, thereby deepening customer connections. Khoros leverages generative AI, extensive data, and automation tools to provide exceptional customer support experiences, reducing the need for extensive support staff.
Khoros has made significant strides in the realm of AI-powered customer care, creating a unified space for personalized customer interactions. By integrating advanced technology and digital engagement tools, Khoros helps leading global brands deliver unforgettable customer experiences. The company's innovative approach has positioned it as a key player in the digital engagement and customer support industry.