Kixie introduces Kixie AI Insights, a feature that converts call and text activity into revenue signals rather than raw logs. Its launch includes three dashboards—one for call history, one for SMS history, and one providing connection summaries for managers.
Kixie details its integration with OpenAI's gpt-realtime voice model, released as a human-like voice AI that connects directly to phone systems. The integration qualifies leads during Power Dialer calls, coaches representatives in real time, and automatically updates the customer's CRM.
G2 names Kixie Best Auto Dialer for Small Business in its 2024 Summer Reports. The company takes the top spot in 25 categories and earns 111 badges across 207 G2 reports.
Kixie PowerCall is named an Emerging Favorite in Capterra’s 2023 Shortlists for Call Center, Cloud PBX, Cloud Communication Platform, and Auto Dialer Software. The four shortlist recognitions accompany a 4.7 out of 5 user rating listed for the platform on Capterra.