Koncert
Koncert is a B2B sales engagement software company whose AI-powered dialing platform connects outbound sales teams with live prospects.
Founded
2004Koncert is a B2B sales engagement software company whose AI-powered dialing platform connects outbound sales teams with live prospects.
Koncert's differentiation rests on dialing technology it has developed in-house and protected with patents covering automated dialing, call routing, and sales acceleration methods, along with a caller-ID reputation practice that manages numbers across carriers to reduce spam labeling. The breadth of the platform lets a customer replace separate dialing, business-phone, cadence, and coaching tools with one system tied to its CRM.
The company also carries reach advantages from its long tenure in outbound sales software: a published integration list spanning the major CRM and sales engagement vendors, a partner ecosystem, and a customer base that has stayed with the product line across the ConnectLeader-to-Koncert transition.
Source: koncert.com
Koncert prices its platform as a subscription organized by dialer type and line count, with tiers that map to the AI Parallel Dialer and the AI Flow Dialer and scale by the number of simultaneous lines a representative can run. Seats are quoted per user with the dialer configuration chosen by the sales team, and the company routes buyers to a sales conversation rather than publishing fixed list prices.
The structure places multi-line parallel dialing at a higher tier than single-line power dialing, so cost tracks how aggressively a team works a calling list. Managed caller-ID health, CRM integrations, and coaching features sit inside the subscription rather than as separately purchased add-ons.
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