KUKA Upgrade & Refurbish Services is the lifecycle service KUKA sells for its installed base. Refurbishment bundles cover a complete mechanical overhaul with replacement of common wear parts, a counterbalancing-system replacement concept, and controller software and PC upgrades, while retrofit bundles combine a retrofit check with a full retrofit project spanning mechanical and electrical design, simulation and offline programming, disassembly, on-site assembly and start-up, and a CE declaration of conformity.

KUKA presents the service as an alternative to buying new equipment, promising to extend the working life of existing robots and to raise availability through technical optimization and reduced downtime. It is delivered through KUKA's service organization and the my.KUKA portal, supported by a supply of used and refurbished robots, and it competes for the modernization budgets of manufacturers that run installed industrial robots.