Lumi developed a packaging supply chain platform and design marketplace tailored for digital commerce businesses and direct-to-consumer retailers. The company's platform enabled brands to design custom, sustainable shipping boxes, mailers, and branded unboxing materials while collaborating directly with accredited packaging manufacturing facilities. Its software automated inventory reordering, technical production specifications, and supplier bidding workflows across distributed packaging supply chains.
In December 2021, post-purchase customer experience platform Narvar acquired Lumi to expand its enterprise fulfillment management and brand logistics capabilities. The transaction incorporated Lumi's packaging supply chain infrastructure into Narvar's delivery platform, empowering ecommerce merchants to unify parcel presentation and digital tracking from order fulfillment through unboxing.