Zenvia has extended the earnout payment schedule for its acquisition of Movidesk, now stretching to **2032**. The renegotiation adjusts the original terms to defer installments over a longer period. This follows Zenvia’s earlier acquisition of Movidesk, a provider of **customer communication solutions** for financial services.
Zenvia renegotiates Movidesk’s earnout, reducing the total outstanding amount to approximately **BRL 253 million**. The payment terms now extend over **72 months**, with final maturity in December 2032. Zenvia retains the option to convert a portion of the earnout into equity.
ZENVIA completes the acquisition of Movidesk, integrating its customer service tool into its platform. This move strengthens ZENVIA’s position as a leading unified customer experience (CX) software-as-a-service (SaaS) provider in Latin America. The transaction expands ZENVIA’s end-to-end CX capabilities, targeting improved service delivery for businesses in the region.
Zenvia acquires Movidesk to enhance its customer experience (CX) platform, which integrates SMS, WhatsApp, Instagram, and VoIP communication channels. This marks the company’s second acquisition since its IPO in July. Movidesk’s technology will strengthen Zenvia’s ability to streamline cross-channel customer interactions.