Pango Return Management lets merchants build custom return policies and workflows in minutes with a drag-and-drop AI builder, covering eligibility, timeframes, reimbursement methods, and per-country or per-segment rules. Instant exchanges, variant swaps, store credit, and automated labels, inventory updates, and refunds convert returns into retained revenue, with up to 90 percent of logistics operations automated. International returns get automated customs invoices and labels with region-specific terms.

Unified analytics combine product, shipping, financial, and forecasting data to explain return causes and predict optimal policies, with merchants reporting a 30 percent lower return rate. Native Shopify integration keeps inventory, orders, and customer data in sync, and the flow supports EU withdrawal mechanics inside the shopper experience.