Parloa

Build, test, scale, and optimize enterprise AI agents on one platform. Parloa's AI Agent Management Platform turns conversations into lasting loyalty.

The page compares six AI voice agent solutions for enterprise contact centers, evaluating maturity, telephony, governance, integrations, and pricing.

AUTO1 Group scaled voice AI across nine countries in nine weeks, easing customer service workloads and improving satisfaction.

Enterprises use Parloa to deliver real-time, 24/7/365 customer resolution globally.

AI and CX market perspectives from Parloa studies, surveys, and third-party analysis, built for enterprise customer service and contact center leaders.

Practical guides and ebooks for enterprise CX and AI leaders looking to scale voice AI agents at their organizations.

AloTech names Parloa its Strategic AI Partner, giving Turkish enterprises a faster path to AI voice and chat agents in production through its CCaaS platform.

TELUS Digital partners with Parloa to help enterprises deploy AI agents that resolve customer interactions end to end, and hand off to humans when needed.

Parloa and Thoughtworks team up to take enterprise AI agents from pilot to production faster by building solutions that fit into businesses’ existing systems.

Parloa now integrates with Epic. AI agents handle scheduling, billing questions, and portal access in 140+ languages, providing patients with faster answers.

Be part of an exceptional team fueled by ambition, shared vision, and a collaborative spirit, building the AI agent platform for enterprise CX.

Parloa uses consumption-based pricing—per minute for voice and per interaction for chat—scaling with AI agent usage.

The page positions Parloa as an alternative to Decagon, emphasizing reliable AI agent performance after deployment across voice and regions.

The page compares Parloa and Decagon on voice reliability, governance, integrations, and enterprise scale.

Parloa is the voice-first agent management platform (AMP) with owned telephony infrastructure, multi-agent orchestration, and compliance depth for regulated global markets.

The page describes Parloa as an AI Agent Management Platform designed for enterprises seeking long-term control, scalability, and flexibility.

Parloa Labs is a team of researchers and engineers advancing AI science, grounded in real-world voice AI deployments across industries and languages.

Parloa partners with leading service, BPO, and technology companies to help businesses deploy agentic AI in customer service faster and securely.

Parloa helps global brands like Allianz, Booking.com, and IKEA improve service, build loyalty, and unlock new revenue with enterprise AI agents.

Parloa meets with attendees at CCW Berlin 2026 to discuss AI agents in customer service, use cases, and partnerships.

Reach Parloa Sales to explore AI contact center solutions. Tailored demos, expert support & seamless scaling—get in touch now.

Discover Parloa partners and apps.

Parloa is the AI agent management platform for enterprise CX. Build, test, and scale voice and chat AI agents that turn conversations into loyalty.

Parloa GmbH’s legal information, company data, and contact details are available in the Imprint section.

Parloa provides legal details and company information, including official contact and compliance data on its Imprint page.

Parloa describes how it uses photo and video recordings from events, including legal basis, retention periods, and user rights.

Parloa’s legal documents include terms, guidelines, and policies such as the Customer AMP Fair Use & Dynamic Consumption Policy and service descriptions.

TELUS Digital partners with Parloa to enable enterprises to develop and manage AI-powered customer experience agents. Parloa, a German-based company, provides expertise in GDPR-compliant AI deployments across Europe, while TELUS Digital contributes its focus on AI-driven digital transformations and customer experience solutions. The collaboration aims to strengthen enterprise customer relationship capabilities through advanced AI agent technologies.

Oct 2026Yahoo FinanceNews article

Parloa’s AI Agent Management Platform is now an **SAP Endorsed App**, available for purchase on the SAP Store. The platform integrates with SAP’s ecosystem to address customer challenges and enhance business solutions. SAP Endorsed Apps represent a curated selection of third-party tools designed to complement its core offerings.

Jul 2026Database Trends and ApplicationsNews article

Parloa secures $350 million in funding to expand its agentic AI platform for enterprise customer experience. The round triples the company’s valuation to $3 billion, accelerating global growth of its conversational AI solutions.

Jan 2026CMSWire.comNews article

HealthEquity integrates agentic AI to personalize member interactions and streamline healthcare navigation. The platform uses AI-driven insights to improve engagement and support decision-making for users. This move aims to refine the company’s existing member experience tools with advanced automation and adaptive responses.

Nov 2025GlobeNewswireNews article