Pax combines AI-driven document extraction and claim optimization with an in-house licensed customs brokerage, allowing it to file directly through ACE and stand behind every submission. The platform audits every entry rather than sampling and converts a company's own audit SOP into an enforceable rule engine.
By integrating data ingestion, broker review, and ACE filing in one system, Pax reduces the time to process drawback claims from months to weeks and supports IEEPA refund analysis in days.
Pax is not contingency-based; customers keep their full refunds. Pricing covers the audit and filing service plus ongoing compliance monitoring, positioning the platform as a subscription-style operating expense rather than a percentage of recovery.
This model differs from traditional customs brokers and law firms that typically charge hourly fees or retain a share of any refund recovered.
Pax's platform provides duty drawback, IEEPA refund assistance, and continuous trade-compliance audits. It ingests data from ERP systems, ACE, invoices, and packing lists; applies licensed customs-broker review; and files claims through CBP's ACE portal.
The product covers eligibility assessment, document extraction, claim structuring, and refund tracking for importers across hardware, consumer, and industrial sectors.