Pivony

Market intelligence platform for CX and strategy teams - competitor reviews, category trends and Digital Experience VoC Score from App Store, social and public data.

The page lists Voice of Customer, Market Intelligence, Full Intelligence, and Sonic Survey products.

How AI agents are redefining CX: automation, human judgment, and customer intelligence—not just chatbots.

Practical guides, research, and insights on Voice of Customer analytics, root cause analysis, and customer experience strategy from the Pivony team.

Pivony joins the Terminal Acceleration program: customer insights to transform logistics.

Digital Experience VoC Score: how to measure and benchmark the digital experience beyond individual NPS scores.

Self-serve Sonic Survey (Free, Plus $89, Pro $179, Pro+ $379) and Sonic Prospect (request access; outcome-based: $5.99/qualified prospect launch for first 1,000, then $9; Enterprise custom). Platform plans (VoC, Market, Full) — request a demo for enterprise pricing.

The page compares Pivony with Qualtrics, Medallia, Chattermill, and SurveyMonkey, and describes Pivony as a Medallia alternative with AI root cause analysis. It offers a free quick scan of tickets or reviews.

Chattermill alternative with automated root cause analysis, competitor benchmarking & agentic AI. Go beyond NPS themes - see why scores move. Free quick scan.

Medallia alternative for CX teams who need market intelligence + automated RCA, not only operational scorecards. Compare Pivony - free quick scan available.

Pivony offers AI root cause analysis and market intelligence that can be live in days rather than months. It offers a free quick scan or full RCA.

Pivony is a Consumer Intelligence platform operating globally from Istanbul and Delaware since 2020. Backed by Startup Wise Guys and sector angel investors.

Pivony offers demo requests and contact options in the US and Turkey.

AI voice of customer analytics & root cause analysis software for CX teams. Automated RCA, ticket triage & key drivers - trusted by Vodafone, Samsung & Allianz. Free quick scan or book a demo.

Pivony's privacy policy describes how it collects, uses, and protects personal data in compliance with GDPR and KVKK.