Pluno AI

Transcribe and summarize every support call automatically. Pluno posts a structured internal note with caller, issue, resolution and next steps on the ticket.

Give every agent instant AI answers from past tickets, your help center, Slack, Jira and your APIs, right inside your help desk. Resolve tickets 2x faster.

Pluno’s Deflection AI resolves complex B2B tickets independently by learning from past cases within the help desk.

Escalate support tickets to Slack, Jira, Linear, Microsoft Teams or incident.io with AI-generated context. Two-way sync keeps support and engineering aligned.

Guides, pricing breakdowns and comparisons for support teams on Zendesk, Intercom, Salesforce and Freshdesk, from AI agents to help desk setup and integrations.

How Innovorder scaled from zero to 67% ticket deflection across 20+ product modules with Pluno in six months, with zero AI complaints and +15 CSAT points.

How Kojo's 5-person support team went from drowning in 1,000+ monthly tickets to 50% deflection with Pluno on Zendesk, plus same-day Jira escalations.

How Lightspeed's support team uses Pluno in Zendesk and Intercom to cut tool switching, escalate to Slack and Jira in one click, and serve 100+ countries.

What a technical support engineer does, the skills the job needs, and pay: a $61,550 BLS median, around $105K at software companies. Plus a day in the life.

Get AI-powered support for your Discord, Telegram and website community. Plans start from free, and every paid plan has a 14-day free trial, no card needed.

Gorgias pricing runs $10 to $900 a month for 50 to 5,000 tickets, never per agent, plus $0.90 to $1.00 per AI interaction. Overage, add-ons and worked examples.

The page outlines Intercom’s pricing, plans, startup programs, and discounts for potential buyers.

The page evaluates six Zendesk Knowledge Base alternatives and identifies the best fit for different needs.

Compare 9 Gorgias alternatives on e-commerce depth, AI and pricing, and find the Gorgias alternative that fits a store outgrowing Gorgias or Shopify-only tools.

The page compares nine Help Scout alternatives based on inbox depth, AI, pricing, and switching costs to find the best fit.

The page compares Agentforce and Pluno across six support challenges, including setup, answers, handoffs, and cost.

The page introduces the team behind Pluno, an AI layer for customer support help desks, and shares their mission and origins.

Verified facts about Pluno AI: what it is, legal entity, helpdesk integrations, pricing, security, customers and timeline, kept current for AI and media.

The page offers a 30-minute call with a Pluno product expert to discuss support goals and evaluate features.

Pluno resolves technical support issues within products, help desks, and engineering teams using past tickets and tools.

Pluno allows users to control data storage and processing, including excluding ticket groups, hashing identities, and scrubbing sensitive values.

The data processing agreement for Pluno’s business customers details GDPR compliance, security measures, and subprocessors.

Unbrained GmbH’s privacy policy explains how Pluno collects, uses, protects, and handles user data rights.

Pluno ensures data protection through SOC 2 Type 2 certification, GDPR compliance, European processing, and restricted data access.

Legal imprint for Unbrained GmbH, the company behind Pluno AI: registered address, managing directors, commercial register, and the VAT ID under § 5 DDG.

Business Terms of Service for Unbrained GmbH and Pluno products, including Support, Troubleshooting Agent, Product Agent and Community, effective August 2026.

AwesomeQA provides AI-driven customer support tools to enhance community management. The Munich-based startup, founded in 2022 by brothers Alexander and Korbinian Abstreiter, secured **2.5 million euros** in seed funding during summer 2023. The solution targets streamlined, automated responses for businesses handling customer inquiries at scale.

Sep 2023Munich StartupNews article

AwesomeQA secures €2.5 million in a seed funding round led by North Island Ventures. The Munich-based startup uses the capital to develop its AI-driven customer support platform. The solution aims to streamline interactions between businesses and their customers.

Jul 2023Munich StartupNews article

AwesomeQA secures $2.8 million in seed funding to advance its AI-powered automated customer support platform. The round is led by North Island Ventures, with participation from Coinbase Ventures and Uniswap Labs Ventures. The company targets web3 applications for its solutions.

Jul 2023The BlockNews article