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AddedJun 27, 2026
UpdatedJun 27, 2026
Non-Emergency Triage

Prepared› offers Non-Emergency Triage

ProductCurrently Offered

Non-Emergency Triage is an AI voice assistant that handles routine administrative public-safety calls.

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Overview

Non-Emergency Triage is a product from Prepared that uses an AI voice assistant to converse with non-emergency callers, identify their needs, and resolve routine administrative calls. It supports English and Spanish and transfers emergencies to human call-takers immediately.

The product is designed to reduce administrative call backlogs in emergency communications centers and centralize emergency and non-emergency call data. It operates as part of the Prepared assistive intelligence platform for 911 call handling.

Non-Emergency Triage - Classification

Technology
  • AI Voice
Model
  • Software Platform
Customer
  • Government
Tags
  • Govtech

More from Prepared

  • Assistive Call-Taking logo

    Assistive Call-Taking

Non-Emergency Triage - Direct Competitors

  • Aurelian

    Aurelian logo

    AVA

    aurelian.io

AttributeNon-Emergency TriageAVA
ProviderPreparedprepared911.com$44.4M raised · Series AAurelianaurelian.io$14.5M raised · Series A
Founded20192022
Sells ToGovernmentGovernment
Pricing ModelRecurring, SoftwareRecurring, SaaS
OwnershipVenture CapitalVenture Capital
Non-Emergency Triage

Provider Preparedprepared911.com$44.4M raised · Series A

Founded 2019

Sells To Government

Pricing Model Recurring, Software

Ownership Venture Capital

AVA

Provider Aurelianaurelian.io$14.5M raised · Series A

Founded 2022

Sells To Government

Pricing Model Recurring, SaaS

Ownership Venture Capital

Non-Emergency Triage - Similar Products & Services

  • Emergency Call Triage logo

    Emergency Call Triage