ReferralMD was founded in 2011 by David Bongiovanni to cure the communication breakdown between providers, networks, and functional groups. With nearly one out of two patients not receiving adequate care due to poor communication between health systems, ReferralMD built solutions that realize significant improvements in quality of care, reduction of patient leakage from systems, and increased revenue for healthcare organizations.
The platform uses agentic AI to automate workflows and communications across internal and external stakeholders. ReferralMD eliminates manual tasks and accelerates patient throughput with features like automated referral-to-consult conversions, AI-powered routing, and real-time referral visibility. Key products include SmartMATCH for provider matching, SmartFax AI for intelligent fax automation, and SmartExchange for interoperability. The platform integrates with most EHR systems using APIs, HL7, FHIR, or Direct protocols, and meets HIPAA, SOC2, and PCI security standards.
