Replicant

Resolve up to 80% of chat requests with AI that scales, stays on‑brand, and hands off seamlessly—with full visibility for contact center leaders.

The platform supports deploying, powering, and optimizing contact center automation across support channels.

The page describes analyzing customer interactions to identify contact volume drivers, automation opportunities, and reasons, with insights from 100% of conversations.

Replicant lists out-of-the-box integrations for contact centers. The list is not exhaustive and does not show its ability to integrate with homegrown solutions.

The page explains how voice AI can help address 10 dilemmas Gartner identified for customer service in response to the COVID-19 pandemic.

Hosted by Replicant, Resolve 2022 is where contact center leaders and innovators come together to explore what’s possible.

As 2022 begins, contact center leaders are on the hunt for solutions. Here are 10 of the most important trends heading into the 2022 New Year.

The page presents statistics about the “new” customer that are driving changes in how consumers want contact centers to serve them.

The page features press coverage of Replicant, including product announcements, industry insights, and stories about AI’s impact on contact centers.

The page describes working at Replicant and lists its open roles.

The page provides guides comparing Replicant with competing contact center automation platforms.

Replicant builds AI that contact centers love — automating conversations, improving CSAT, and scaling CX with enterprise-grade reliability.

Replicant offers demos and information about its products and services.

Replicant’s AI scales agents by automating routine calls, improving accuracy, reducing wait times, and providing customers with fast, consistent support.