Resolve was founded with the mission to alleviate the financial burden and stress caused by overwhelming and unfair medical bills. The company aims to simplify the healthcare billing system for patients by negotiating and reducing their medical expenses. Resolve offers a service where they review and lower medical bills on behalf of patients, guaranteeing that if they cannot reduce the bills, their service is free. Their market focus is on individuals facing high medical costs and those frustrated with the complexities of medical billing.

Notable figures associated with Resolve include patient advocates like Melissa, who play a crucial role in negotiating bill reductions. The company has achieved significant milestones, including saving patients millions of dollars and countless hours of work. Resolve's impact is evident in the substantial financial relief and reduced stress they provide to their clients, making healthcare more accessible and manageable for many.