Richpanel

Resolve more tickets without growing your team. Richpanel AI handles order questions, subscription changes and exchanges. Your team handles the cases that need judgment. 50% automation in 30 days, or every dollar back.

You control what AI sends and does. Tested on 10,000+ cases before launch, sensitive replies checked or held before sending, every closed conversation reviewed after. Choose which actions need approval.

Email, live chat, social, WhatsApp and SMS in one helpdesk, with every customer's orders and apps beside the conversation. Automations, workflows and bots take the repeat work off your team.

You optimize ads, site and checkout every week. Support is the surface nobody tests. Richpanel AI runs the saves, the reviews and the fast answers that lift lifetime value, at about $0.20 a resolution.

Ungrounded LLMs hallucinate in 15–30% of customer service responses. Richpanel's four-layer defense (pre-launch evals, QA AI, deterministic tool execution, human fallback) keeps production hallucination rate under 1%. Here's how each layer works and what to test for in your own vendor evaluation.

Compare AI agents by the tickets they resolve, the actions they take and the total cost. Start with the systems you want to keep.

Compare Shopify support AI by order actions, team approvals, app connections and full cost. Build a shortlist around your own tickets.

Jones Road Beauty went from 18 support agents to 10 with CSAT at 4.2 out of 5. Ridge cut cost per ticket 70% as CSAT rose from 88% to 96%. Aeons returned about five agents of capacity at higher AI CSAT.

Richpanel costs $99 per helpdesk seat per month on an annual commitment plus about $0.20 per conversation the AI handles, with a $200 monthly minimum on the AI. No plan tiers, no credit packs, no per-order portal fee. Full rate card, the arithmetic at 1,000, 5,000, and 20,000 conversations a month, what costs extra, and how the model compares to Gorgias, Zendesk, and Intercom Fin.

AI agents and your helpdesk in one plan. Helpdesk seats from $99 per month, plus AI at about $0.20 per conversation. Book a demo for your exact price.

Price Richpanel, compare your full support cost, and model AI versus your next hire. Use your real volume and payroll. Live answers, no email required.

Freshdesk is broad and cheap, but Freddy AI's session-based billing is why teams start shopping. This honest comparison defines six criteria first, runs a matrix across Freshdesk, Richpanel, Zendesk, Gorgias, Intercom Fin, Help Scout, and Zoho Desk, and answers the real question: is your support ecommerce, or everything else?

Compare Gorgias alternatives by AI quality, order actions, total cost and migration. Decide whether to keep your helpdesk or replace it.

Help Scout has the cleanest email-first inbox, but its AI Answers chatbot is billed at $0.75 per resolution on top of your seats and does not run order actions. This honest comparison defines six criteria, runs a matrix across Richpanel, Intercom Fin, Gorgias, Zendesk, Freshdesk, and Front, names where Help Scout still wins, and answers one question: a better inbox, or an AI that resolves?

Compare Fin alternatives by completed requests, required integrations and total cost. First decide whether you want to keep Intercom’s messaging tools or replace the helpdesk too.

Book a 30-minute Richpanel demo on your brand, your policies and your real tickets. 50% of your tickets resolved in 30 days, or every dollar back.

See an exchange-first returns portal in action, on your store, with your AI agent handling the long tail. 30 minutes, live on the call.

The helpdesk where AI closes 50% of tickets. Built for support teams that outgrew Zendesk or Gorgias and the AI bolted onto it. 50% automation in 30 days, or every dollar back.

How Richpanel uses cookies and similar tracking technologies, what each category does, and how to control them.

Richpanel's Data Processing Addendum (DPA): processor obligations, sub-processor engagement, security measures, international transfers, and audit rights.

How Richpanel protects personal data: data subject rights, lawful processing bases, international transfers, retention, and safeguards.

How Richpanel collects, uses, stores, and protects personal data — for customers, end-users, and visitors.

How Richpanel safeguards customer data, infrastructure, and operations: encryption, access controls, certifications, and incident response.

The terms of Richpanel's 50% resolution-in-30-days money-back guarantee: how resolution is measured, eligibility, exclusions, and the claim process.

Richpanel support hours and service levels: 24x7x365 critical coverage with a 30-minute response, plus response and resolution targets by severity. All times shown in your timezone.

The agreement between Richpanel and customers using our products and services.