Rightway

Rightway combines prescription-benefit administration with pharmacist-led support for members. Its official PBM materials describe a pass-through model and a single administrative fee rather than retaining rebates or earning spread on drug prices. The company also publishes an employer pharmacy-spend guarantee.

The same company offers care navigation, allowing employers and health systems to coordinate medication guidance with help locating care, understanding benefits, and resolving bills. Dedicated clinicians and member-facing digital tools support both service lines, reducing the need to route every issue through separate benefits vendors.

Rightway presents its pharmacy benefit management contract as a pass-through arrangement funded through a transparent administrative fee. Its company materials say drug rebates flow to plan sponsors rather than becoming a source of revenue to the PBM. Employers purchase the benefits service, while members receive support through their plans.

The SureSpend model adds a total-pharmacy-spend ceiling and describes treatment of categories commonly excluded from conventional guarantees. These terms are part of the PBM's commercial pricing framework, not a separate product with a published consumer price; plan-specific contract rates are not disclosed on its public site.

Rightway provides pharmacy benefit management to employers and health systems. Its pharmacists help plan members navigate medication choices, while the PBM administers prescription benefits and uses a pass-through financial model. Employer and health-system solution pages describe variants of the same pharmacy offering.

The company also offers clinician-led care navigation for plan members who need help finding providers, understanding coverage, and resolving care and billing issues. Its digital tools give members access to benefits information and the care team. Specialized programs sit within the broader pharmacy and navigation services rather than defining the company's overall business.