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Routeware

Routeware

Routeware is a United States waste and recycling software company for haulers and municipalities.

HQ
Austin, TX, US
Founded
2000
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Contents

  1. 01Executive Summary
  2. 02Market Outlook
  3. 03Competitive Strengths
  1. 01Executive Summary
  2. 02Market Outlook
  3. 03Competitive Strengths

Memo

Routeware, Inc. is an Austin, Texas-based software company serving private waste haulers and municipal governments across North America and the United Kingdom. Its cloud-based platform covers collection operations such as route optimization and dispatch, customer operations including engagement and self-service tools, and business operations like billing, payments, and compliance.

The company reports more than 1,500 customers, coverage of 88 million residents, and 18,000 trucks using its technology. Its portfolio includes the Elements platform for haulers, SmartCity for governments, and ReCollect for resident engagement, alongside foundational and specialty products.

Market Outlook

Routeware serves private waste haulers with the Elements platform and municipal governments with SmartCity, supported by resident-engagement tools such as ReCollect. Its stated customer base includes cities such as Atlanta, Denver, and Austin alongside private haulers, and its LinkedIn profile reports nearly 250 employees and more than 1,000 customers in North America and the United Kingdom.

Growth has come from product expansion across routing, dispatch, billing, and compliance as well as acquisitions including EasyRoute, RouteOptix, ReCollect, Recyclist, the Rubicon SmartCity business, and PermiServ in the United Kingdom. The Banneker Partners investment page records its investment from September 2018 through realization in February 2024.

Competitive Advantages

Routeware combines routing heritage dating to 2000 with an integrated platform spanning collection, customer, and business operations for haulers and municipalities. Its portfolio covers hauler workflows through Elements, municipal fleet management through SmartCity, and resident engagement through ReCollect, with deployments cited across more than 1,000 customer organizations.

The company's acquisition history, including EasyRoute, ReCollect, the Rubicon SmartCity business, and PermiServ, broadened its municipal and hauler footprint in North America and the United Kingdom. Recognition on the 2026 Inc. 5000 software list reflects continued revenue growth alongside that expanded customer base.