Ruffian Software

The page describes migrating TechIDAgent between domain controllers by uninstalling it from the old server and installing it on the new one. It notes that two lines will appear in TechIDClient.

The page explains how to reinstall TechIDAgent on a replacement server after the original server fails and cannot be recovered, while maintaining history continuity.

The page discusses an XKCD comic about passwords and passphrases and explains that passphrases can be easier to remember.

TechIDManager initially used a TechFirst signup process for techs and later added a ManagementFirst signup process.

TechIDManager is switching its billing and payment services from Authorize.net to QuickBooks, where customers can view invoices, set up automatic payments, and manage billing.

TechIDManager is hiring for its remote team. Employees can work remotely from anywhere in the USA.

The page lists shared, private, self-hosted, and FedRAMP-compliant hosting options, with no long-term contracts or sales calls. Subscriptions include unlimited email support and two hours of phone or video support.

The page discusses identity regulations related to HIPAA, credit card processing, and cybersecurity frameworks, and the risk to patient and financial data.

The page discusses compliance requirements for managed IT providers and features Timothy Golden of compliancerisk.io and Martin White of Ruffian Software discussing trends and requirements.

The page lists contact details for questions about features, trials, pricing, and demos, including an address, telephone number, and email. It says the team responds within one business day.

Eliminate shared admin passwords across client networks. TechIDManager automates unique technician accounts for MSPs. HIPAA & PCI compliant PAM.

The privacy policy covers the TechIDManager website and Ruffian Software, Inc.'s related business activities, including customer communications, support, sales, marketing, and service delivery.