Salesforce Sales Cloud
ServiceOperating Status: Currently Offered
Salesforce Sales Cloud is Salesforce’s subscription sales force automation and CRM service for sales activity, pipelines, forecasts, and customer records.
Salesforce Sales Cloud is Salesforce’s subscription sales force automation and CRM service for sales activity, pipelines, forecasts, and customer records.
Salesforce describes Sales Cloud as combining sales records and execution tools in one service. The product material lists activity capture, lead management, account and opportunity planning, forecast and pipeline views, dashboards, automation, territories, quoting and contract approvals, and mobile and browser access.
Its pricing page shows that some capabilities are edition-dependent or available as separately purchased options. The published tiers include different combinations of AI, automation, data capacity, security, analytics and collaboration services; buyers can compare plan-specific features on the official pricing page.
Salesforce’s official 25-year history says the company began in 1999, when its founders started work on the first version of Salesforce CRM, and formally launched the company in 2000. The timeline marks these as company milestones and does not assign them as a distinct product-release date for Sales Cloud.
Salesforce’s current Sales Cloud page documents the offering’s sales force automation scope: lead and account management, opportunities, forecasts, pipeline, reports, workflow, quotes, and collaboration. Its contemporary edition and feature content describes the service today, but does not date the first release of the separately branded Sales Cloud product.
Sales Cloud supports sales operations from lead intake through opportunity progress. Its official product page describes capture of email and calendar activity, lead scoring and prioritization, account and opportunity guidance, forecasting, pipeline views, dashboards, workflow automation, territory management, quoting and contract approvals.
The page also identifies browser and mobile access and collaboration across teams as part of the service. These functions describe the current product scope; separate Sales AI, Sales Analytics, Sales Engagement and Sales Performance Management pages are identified as related offerings.
Sales Cloud pricing follows a per-user, per-month subscription model, with published editions including Starter Suite, Pro Suite, Core, Advanced and Max. The pricing page lists $25 per user per month for Starter Suite, then shows distinct higher-cost tiers with progressively different feature sets.
Other purchasable options are priced separately, including Agentforce for Sales, Sales Programs, Revenue Intelligence and Revenue Cloud. Published bundles vary across AI, automation, data capacity, security, analytics and collaboration features; Salesforce notes prices may change and detailed terms are available from its sales team.
Sales Cloud provides customer and opportunity management for sales teams, with activity capture, lead prioritization, account planning, pipeline and forecast management, and sales reporting. Its product page also describes process automation, territory assignments, quotes and contract approvals, CRM access from mobile and browser clients, and collaboration features.
The service places these workflows in a shared CRM context for leads, contacts, accounts and opportunities. Its official edition page names Starter Suite, Pro Suite, Core, Advanced and Max; included functions and add-ons vary by plan.