ScreenSteps

ScreenSteps’ Knowledge Ops Platform and Find & Follow Framework support changes involving technology rollouts, core conversions, and new procedures.

ScreenSteps helps transfer knowledge to new hires and supports training through the Find & Follow Framework, with the aim of preparing employees to work independently.

The company offers an employee support platform designed to support agent performance in the moment.

The company offers knowledge base software for credit unions designed to reduce employee questions, mistakes, and training time.

In this webinar, Greg and Jonathan explore the difference between a Knowledge Ops Platform and an LMS, highlighting when it makes sense to use each tool.

The webinar compares software rollouts using Find & Follow and the Train the Trainer method. Greg and Jonathan examine both approaches.

ScreenSteps is a family-owned tech business that helps businesses simplify procedures through knowledge base software.

Customer Support Lead at ScreenSteps

Sales Development Representative at ScreenSteps.

The page presents pricing and implementation plans for the ScreenSteps Knowledge Operations Platform.

ScreenSteps provides knowledge base software with content creation tools and courses to help businesses simplify processes, reduce training time and mistakes, and increase productivity. ScreenSteps was founded in 2003.

ScreenSteps’ team answers questions about how the software works, billing, and technical issues, and helps people assess whether the knowledge base system suits their needs.

Capture, deliver, and maintain trusted SOPs with an AI-powered procedure platform. Delivered wherever work happens with the Sidekick browser extension.

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