Sift AI

Sift’s social agents help teams locate conversations, prepare replies, and analyze customer feedback across industries.

Sift connects 28 sources—social, messaging, community, review, email, and AI—to its agents for triage, context, and reply drafting.

Sift's agents triage, draft, investigate, and grade across one inbox, with workflows, analytics, listening, moderation, and admin controls around them.

Sift consolidates social and community conversations into one workspace, where agents triage, route, research, and draft replies according to team rules.

The AI-based operating system streamlines workflows, provides insights, and manages campaigns from a single platform.

The guide covers AI-driven customer service automation for social and community operations, including triage, routing, and scaling responses while involving humans.

Insights on AI-powered social customer service, social media analytics, social listening, and community operations.

Pricing for Sift is based on connected channels, conversation volume, and the number of agents used.

Sift provides a Sprinklr alternative, using agents to set up routing, fill fields, and draft replies while maintaining SLAs, CSAT, and QA.

Sift offers a Hootsuite alternative for care, with agents routing conversations, filling fields, and drafting replies while tracking SLAs, CSAT, and QA.

Sift serves as a Sprout Social alternative, with agents routing conversations, filling fields, and drafting replies while tracking SLAs, CSAT, and QA.

The demo shows how agents sort inboxes, draft replies, and identify trends across social channels.

Sift’s agents find conversations, manage inboxes, investigate trends, and draft replies, with team oversight on actions.

The page describes how Sift AI collects, uses, stores, and shares personal information, including Google user data.

The page outlines the terms governing access to and use of Sift AI’s services.