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TelepsychHealth

TelepsychHealth

TelepsychHealth provides online psychiatric medication management across ten states and therapy in Illinois, Texas and Florida.

Jacksonville, FL, US🇺🇸
Founded
2018
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Contents

  1. 01Competitive Strengths
  2. 02Competitive Risks
  3. 03Customer Acquisition
  1. 01Competitive Strengths
  2. 02Competitive Risks
  3. 03Customer Acquisition

Competitive Advantages

TelepsychHealth concentrates on chronic, complex, and dual-diagnosis psychiatric cases, including co-occurring substance use, and in Illinois, Texas, and Florida a prescriber and a therapist work from one shared plan rather than splitting medication and therapy across separate providers. Treatment is delivered entirely by secure video, with refills and between-visit messaging handled remotely.

The practice accepts straight fee-for-service New York Medicaid, which few telepsychiatry competitors take, and charges flat per-visit self-pay rates that are identical across all ten states it serves. Benefits are verified before the first appointment, most new patients are seen within the week, and prescribers are DEA-registered for controlled substances in California, Illinois, Florida, and New York.

Source: telepsychhealth.com

Competitive Disadvantages

Therapy is limited to Illinois, Texas, and Florida while medication management spans ten states, so patients outside that three-state footprint cannot get talk therapy and prescribing from one team. The clinical roster is small, with one psychiatrist, three prescribers, and three therapists, which limits how many patients the practice can take on outside the three coordinated-care states.

Revenue depends on insurance contracts and per-visit self-pay rather than a subscription or outside capital, so growth tracks payer participation and clinician hiring. The practice runs no paid search or paid social advertising and its owned audience is small, with roughly a few hundred followers across its main social accounts.

Source: telepsychhealth.com

Customer Acquisition

Patients reach TelepsychHealth through a self-serve request-an-appointment form rather than a sales team, and the practice verifies insurance benefits before the first visit. Care is billed per visit at published self-pay rates, with no membership or platform fee, and group therapy in Texas and Florida runs at $45 per session.

In-network contracts with Aetna, Blue Cross Blue Shield and Anthem, UnitedHealthcare and Optum, Cigna, Humana, and TRICARE supply most referrals, alongside Medicare for psychiatric visits and straight fee-for-service New York Medicaid. Open roles are clinical only, with no sales or marketing positions posted, and the practice reaches its audience through its own blog, podcast, and social accounts rather than paid search or paid social advertising.

Source: telepsychhealth.com