Traduality

The company provides disclosures, campaigns, and financial education in members’ native languages.

The company provides insights into communities served, their needs and sentiment, and potential members by branch, channel, and language.

The company’s agents stay on calls within customers’ existing contact center software, without transfers or hold music; members get answers on the first call.

The service lets staff serve members in their own language at teller lines and lending offices while providing advice.

Guides, case studies, and news for credit unions serving members with limited or no English, from the teams living it.

Traduality offers full-time English-Spanish translator roles involving translation and localization from home; no experience is required, and training is provided.

The page discusses whether bilingual staff or professional translators are better suited to serving non-English-speaking credit union members.

Notarized, official, and certified translations are all different processes used for the same end: to provide government entities with translations of legal paperwork.

The page examines Google’s claim that machine translation can replace human translation services.

The page compares the pros and cons of subtitles and dubbing for employee training videos.

Traduality is a registered CUSO that helps credit unions serve members in any language.

The company responds to questions about serving non-English-speaking members within one business hour, Monday to Friday.

Traduality helps credit unions serve members who speak little or no English at branches, by phone, and in published materials.

The company’s page explains how it collects, uses, and protects information across its platform and website.

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