
New York-based analytics company providing solutions for communication, security, and intelligence.
verint.comCrawled Oct 16, 2026
The eBook “5 Compelling Reasons to Move to the Cloud” discusses potential benefits of moving to the cloud.
The page reports the words respondents most frequently selected to describe great customer service.
Avaya focuses on orchestrating secure, unified infrastructure across environments, while Verint provides CX automation expertise for joint customers.
Verint’s CX Automation blog covers trends, insights, and AI solutions for contact centers and customer experiences.
Verint publishes news and press releases.
Verint research ranked Allstate, American Family Insurance, GEICO, State Farm, and USAA highest in customer satisfaction among the 15 U.S. property and casualty insurers evaluated.
Verint announced that CEO Dan Bodner and Chief Product Officer Jaime Meritt would discuss its artificial intelligence and cloud platform innovations in an investor webinar hosted by Goldman Sachs analyst Brian Essex.
Verint says its global community includes individuals with different voices, perspectives, and expertise.
The page compares Calabrio WFM with competing contact center workforce management solutions using user data and reviews.
Verint offers an Open CCaaS Platform and AI-powered bots to help brands achieve AI business outcomes.
The Verint Open Platform supports embedding agentic AI into CX workflows to drive measurable results.
At its first Engage conference as a combined company, Verint introduces Agent Factory to orchestrate human and AI agent workforces. It pairs the product with Workforce Intelligence, Desktop Intelligence, and Quality Intelligence, positioning 25 years of interaction and desktop data as an advantage over generic AI.
Jun 2026 · shashi.coNews article
Verint reports that its State of Customer Experience 2026 survey of 5,000 U.S. consumers found 79% would switch to a competitor after one negative customer-service experience. The survey also finds that 69% would accept automated service when it fully resolves their issue, identifying complete resolution as the core driver of customer loyalty.
May 2026 · Verint Press RoomNews article
The combined Verint and Calabrio organization is prioritizing integration over migration following the companies’ combination. It is cross-training professional services and giving Calabrio customers access to Verint’s AI bots, while continuing to support both product lines.
Mar 2026 · No JitterNews article
Verint gives Calabrio customers direct access to its AI-powered bot portfolio through the Verint CX Automation Platform, without requiring migration. The offerings include Genie Bot, TimeFlex Bot, Agent Copilot Bots, and the Intelligent Virtual Assistant, three months after Verint's merger with Calabrio.
Mar 2026 · Verint Press RoomNews article