Wavelength centralizes a company's entire customer data stack into one unified platform, eliminating the need for post-sales teams to navigate complex CRM tables or switch between multiple applications. Its AI agents automatically surface important customer signals, prioritize accounts based on behavioral and conversational data, and enable teams to take instant, scalable actions.
Founded in 2023 by UC Berkeley alumni Pranav Mallampalli and Deepali Jain, Wavelength graduated from Y Combinator's Winter 2024 batch and is headquartered in San Francisco. The company was previously known as Assembly and began as a code-search tool for engineers before pivoting to customer success software after engaging with over 400 potential users. Wavelength serves B2B enterprises with SOC II and GDPR-compliant infrastructure and offers customizable workflows for customer success and account management teams.