Founded in 2014, Whatfix is a software company headquartered in San Jose, California, and Bengaluru, India. The company's core mission is to enhance user adoption and productivity through its SaaS-based Digital Adoption Platform (DAP). Whatfix offers solutions for training, onboarding, performance support, and change management, targeting enterprises looking to improve their software utilization and employee efficiency. The platform provides features like personalization, omnichannel adoption, automation, and integrations to deliver seamless user experiences.
Notable figures associated with Whatfix include CEO Khadim Batti and Head of R&D and Pre-Sales Vara Kumar. The company has achieved significant recognition, including being named a Customers’ Choice in the 2024 Gartner Peer Insights Voice of the Customer DAP Report. Whatfix's impact is evident in its ability to drive software adoption and enhance user engagement across various industries, making it a valuable tool for organizations aiming to optimize their digital transformation efforts.