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Yuma
Yuma

Yuma

Pre-Seed

AI-driven help desk automation for Shopify merchants, enhancing service while reducing costs.

HQ
New York City, NY, US
Founded
2023
Accelerator
Y Combinator logoY CombinatorW23
Overview
Compare
Fundraising
Employees

Founded with the mission to revolutionize e-commerce customer service, Yuma leverages large language models (LLMs) to automate support for Shopify merchants. The company integrates directly with help desk software to handle high volumes of customer inquiries, thereby enhancing service efficiency and reducing operational costs. Yuma specifically targets large Shopify merchants, helping them manage customer support seamlessly while allowing them to focus on their core business of selling products.

Yuma is notably backed by Y Combinator, a prestigious startup accelerator known for supporting innovative tech companies. This affiliation underscores Yuma's potential and credibility in the tech ecosystem. The company's key achievements include significantly boosting agent productivity and reducing operating costs for its clients. By automating mundane tasks, Yuma empowers customer service teams to focus on more complex issues, thereby improving overall customer satisfaction and operational efficiency.

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Yuma - Quick Facts

Who are Yuma's competitors?

Companies similar to Yuma include Yuma, Parabolic, Tymely and Vellum.

When was Yuma founded?

Yuma was founded in 2023.

Where is Yuma's headquarters located?

Yuma's headquarters is located in New York City, NY, US.

When was Yuma's last funding round?

Yuma's most recent funding round was for $500k (USD) in April 2023.

How much has Yuma raised to-date?

As of Apr 5, 2023, Yuma has raised a total of $500k (USD).

How many employees does Yuma have?

Yuma has 30 employees as of Feb 5, 2024.

Yuma - Classification

Ownership
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • Global
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
  • Small Business
Main Product
  • Customer Service
Tags
  • eCommerce
  • SaaS
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7371Computer Programming Services
Show 5 more industry codes
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7372Prepackaged Software