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Yuma AI›
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Yuma AI logo

Yuma AI

AI-driven help desk automation for Shopify merchants, enhancing service while reducing costs.

Cambridge, MA, US🇺🇸
Founded
2022
Accelerator
Y Combinator logoY CombinatorW23
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Latest News About Yuma AI

Yuma launches Yuma 2.0, a single AI platform that runs customer service across every channel from one tested Handbook

EIN Presswire

Yuma launches Yuma 2.0, a single AI platform that runs customer service across every channel from one tested Handbook

One AI-managed Handbook now runs support, outbound outreach and phone calls, with every playbook tested before changes go live

Sep 29, 2026

Yuma launches AI voice agent that completes support actions during live phone calls

EIN News

Yuma launches AI voice agent that completes support actions during live phone calls

E-commerce support platform extends its existing AI agent to voice, with the ability to update orders and process refunds in merchants'...

Sep 22, 2026

Support AI that works in a real browser, no API required

Yuma AI

Support AI that works in a real browser, no API required

Web Actions let Yuma drive a real Chrome browser to file carrier claims, fix stock and pause subscriptions in tools that never had an API....

Sep 2, 2026

Yuma AI Launches Ask Yuma: A Conversational AI to Manage eCommerce Support Operations

EIN News

Yuma AI Launches Ask Yuma: A Conversational AI to Manage eCommerce Support Operations

Ecommerce brands can now build automations, investigate issues, and generate reports by talking to their AI platform in plain English

Apr 8, 2026

A.I. Agents Are Changing How Retailers Hire Holiday Season Workers

Observer

A.I. Agents Are Changing How Retailers Hire Holiday Season Workers

Seasonal worker demand this holiday season is 12 percent lower than its peak in 2021. Are A.I. agents to blame?

Nov 27, 2024

Yuma.ai Raises $5M to Transform E-commerce Customer Support with Advanced AI Agents

AI Insider

Yuma.ai Raises $5M to Transform E-commerce Customer Support with Advanced AI Agents

Insider Brief Yuma.ai, specializing in AI-driven customer support automation for e-commerce, raised $5 million to expand its advanced AI...

Oct 30, 2024