Yuma AI

Yuma charges only when it fully resolves a ticket; conversations and escalations are not charged.

The page compares Yuma AI with ecommerce customer support automation platforms on features, integrations, pricing, deployment, and outcomes.

The page estimates the monthly cost of Gorgias AI and compares it with Yuma AI.

The page compares Gorgias AI and Yuma on features and pricing, and states that Yuma achieves 89% automation and guarantees 100% ROI.

The page estimates monthly costs using Siena AI's platform fee and per-ticket pricing and compares them with Yuma AI.

Yuma AI resolves ecommerce support, sales, and social conversations inside helpdesks. Founded in 2022, Yuma is headquartered in Boston, serves 100+ brands, and is YC-backed.

Automate ecommerce support, sales, social, and chat with AI agents that resolve tickets, grow revenue, and keep response times low without scaling headcount.

Yuma launches Yuma 2.0, a single AI platform for customer service across every channel, managed through one Handbook. The AI-managed Handbook covers support, outbound outreach, and phone calls, with playbooks tested before changes go live.

Sep 2026 · EIN PresswireNews article

Yuma launches an AI voice agent that handles customer support actions during live phone calls. The e-commerce support platform extends its existing AI agent to voice, where it can update orders and process refunds in merchants’ backend systems.

Sep 2026 · EIN NewsNews article

Yuma launches Web Actions, a browser automation capability that lets its AI operate a real Chrome browser without relying on an API. It can file carrier claims, fix stock, and pause subscriptions in tools that do not offer APIs.

Sep 2026 · Yuma AINews article

Yuma AI launches Ask Yuma, a conversational AI platform for managing eCommerce support operations. The platform lets eCommerce brands use plain English to build automations, investigate issues, and generate reports.

Apr 2026 · EIN NewsNews article