Library
maximus.comCrawled Oct 26, 2026
Product
6 pages- Customer Experience/customer-experience
Maximus develops government customer experience solutions to improve personalized service delivery for agencies.
- Federal government services/federal-government
Maximus delivers digital services for federal agencies, including AI, cloud, cybersecurity, and citizen experience tools.
- Government health services/health-services
Modernize government health programs with interconnected clinical services, eligibility and enrollment, and secure health technology from Maximus.
- Optimized public program operations/program-services
Maximus supports government agencies with solutions that improve efficiency, customer experience, and program impact.
Blog
6 pages- Better CX through AI in Michigan/case-studies/using-ai-to-deliver-better-customer-experience-in-michigan
Maximus uses AI to improve quality assurance process at a large customer contact center serving public health insurance programs in Michigan.
- Case Studies/case-studies
Browse Maximus case studies showcasing proven results in government service delivery, digital transformation, health services, and customer experience innovation.
- Higher Education Insights/higher-education-insights
Read Maximus Higher Education insights on cost recovery, research administration, compliance, and operational efficiency for colleges and universities.
- Insights on government technology, health, & CX/insights
The page shares articles, research, and expert perspectives from Maximus on government technology, healthcare modernization, AI, cybersecurity, and customer experience.
Press
6 pages- Aligned Evolution/aligned-evolution
Advancing Health and Enterprise IT Solutions
- Award-winning digital engagement for New York and California/news/2023-marcom-awards
Maximus' award-winning work in New York and California helps residents connect with information about their health insurance coverage options.
- Making an impact that matters/awards-and-recognition
For over four decades, Maximus has partnered with government to advance people through technology, projects, and industry recognition.
- Maximus launches Total Experience Management (TXM) solution/insights/Maximus-launches-Total-Experience-Management-Solution
Maximus TXM is designed with cloud-based modular, flexible, and scalable technology to create an unmatched digital contact center solution for federal agency leaders.
Careers & Hiring
6 pages- Careers CSR jobs/careers/csr-jobs
Explore Customer Service jobs at Maximus: Competitive pay, career growth, and meaningful work helping citizens access health and government programs.
- Early Careers/careers/early-careers
Maximus offers internships, programs, and entry-level opportunities to help employees learn and grow.
- GACareerFair/GAcareerfair
- Life at Maximus/life-at-maximus
Maximus prioritizes an inclusive work environment and meaningful careers for employees.
Team
6 pages- Derrick Pledger/leadership/derrick-pledger
Derrick Pledger leads Maximus’ digital and information strategy, bringing 20+ years in digital modernization and global IT leadership.
- Executive leadership team/executive-leadership
Maximus’ executive leadership team combines extensive experience with a commitment to innovation and technology in government services.
- Ilene Baylinson/leadership/ilene-baylinson
Ilene Baylinson leads Maximus’ U.S. Services segment, applying 30+ years of operational and financial leadership to improve service delivery and outcomes.
- Jericho Seguin/leadership/jericho-seguin
Jericho Seguin leads corporate development, strategic planning, and venture investments at Maximus, drawing on his investment banking and consulting background.
About
6 pages- Corporate Responsibility/corporate-responsibility
- Making an impact for government programs/making-an-impact
The page features employees whose life experiences and perspectives shape Maximus’ impact.
- Maximus certifications/certifications
Maximus delivers government programs and demonstrates commitment to quality through certifications.
- Maximus Foundation/maximus-foundation
The Maximus Foundation supports communities where the company lives and works.
Contact
6 pages- Maximus contact us/contact-us
Maximus welcomes inquiries about services and partnership opportunities.
- Maximus locations/locations
Find Maximus office locations worldwide. With operations across the U.S. and internationally, Maximus serves government agencies in communities everywhere.
- Meeting and Demo Request Form/mes-request
The page invites requests for meetings or demos to explore government health services, customer experience, and digital transformation solutions.
- Navigating Medicaid Changes/medicaid-contact-us
Maximus offers Medicaid experts flexible, technology-based solutions.
Homepage
1 page- Homepage/
Maximus delivers mission critical results for government—modernizing systems, scaling automation, and enhancing citizen experiences with proven speed.
Privacy
3 pages- California Privacy Statement/california-privacy-statement
Maximus provides the California Privacy Statement to explain data handling under CCPA, user rights, and protection practices.
- Maximus commitment to privacy/avature-global-privacy-statement
- Privacy statement/privacy-statement
Maximus outlines how it collects, uses, and protects personal information, including privacy practices and data protection measures.
Terms & Conditions
4 pages- Accessibility Statement/accessibility-statement
Maximus works to meet WCAG 2.1 AA digital accessibility standards and offers support or accommodations upon request.
- Avature Terms of Use/avature-terms-of-use
The Careers Center requires users to understand and follow important terms and disclaimers.
- Supplier Code of Conduct/supplier-code-conduct
The Maximus Supplier Code of Conduct sets standards for ethics, compliance, procurement, privacy, security, and equal opportunity in the supply chain.
- Terms of Use/terms-of-use
The page outlines Maximus’ website terms of use, legal notices, and conditions for accessing content and services.