[24]7.ai

Founded in April 2000 by P.V. Kannan and Shanmugam Nagara, [24]7.ai is a private company specializing in cloud-based customer engagement solutions. Their core mission is to transform customer experience through the power of artificial intelligence. The company's flagship products include Engagement Cloud™, AI Virtual Agent (AIVA), and Assist, which collectively enhance customer interactions across digital and voice channels. [24]7.ai serves a diverse range of industries, including financial services, retail, telecommunications, technology, and travel.

Notable figures affiliated with [24]7.ai include its founders, P.V. Kannan and Shanmugam Nagara. The company has attracted significant investment from leading venture capital firms. Key achievements include the successful deployment of their AI-driven solutions in major global enterprises, leading to improved customer satisfaction and operational efficiency. Overall, [24]7.ai has made a substantial impact by leveraging AI to streamline customer service processes and elevate the customer experience across various sectors.