Agent IQ offers Smart Assist
Service
Agent IQ's Smart Assist gives bank and credit union employees source-linked AI answers from approved institutional knowledge.
- Currently Offered
Agent IQ's Smart Assist gives bank and credit union employees source-linked AI answers from approved institutional knowledge.
Smart Assist is Agent IQ's employee-facing AI assistant for banks and credit unions, turning approved institutional knowledge into immediate conversational answers with citations to original source content. Answers are tailored to employee roles and permissions, and no answer is returned without approved content.
Employees reach Smart Assist through the Lynq dashboard, Microsoft Teams, or an institution's intranet, and the assistant integrates with Agent IQ's Smart Control knowledge governance and Smart Drive content management. Agent IQ reports efficiency gains as chat specialists process more conversations across service channels.
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