Aledade offers Patient solutions
ServiceOperating Status: Currently Offered
Automated patient outreach, pharmacy support and chronic care communications operated on behalf of primary care practices.
Automated patient outreach, pharmacy support and chronic care communications operated on behalf of primary care practices.
The Aledade patient solutions line runs targeted text and phone outreach, annual wellness visit scheduling and refill reminders, alongside pharmacy-team support for medication adherence and condition-specific education campaigns. The engagement work draws on the audience and care-gap data generated by the Aledade technology platform, so practices reach the patients flagged as eligible for preventive services.
The service competes in a market of patient engagement software vendors and outsourced outreach teams. Its positioning is as an operated program inside an accountable care relationship rather than a communications tool sold to practices by subscription, with the same network reporting refill and screening uptake outcomes from its campaigns.
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