Founded with a vision to revolutionize customer support through AI, Alltius offers the KNO platform, which enables product owners to integrate generative AI for enhanced conversational capabilities. KNO serves as a no-code SaaS tool that leverages product knowledge bases, support tickets, and video tutorials to provide quick and accurate answers, significantly improving customer satisfaction and reducing support costs by 40-70%. Alltius targets various industries including insurance, financial services, banking, and SaaS.
Notable affiliates of Alltius include professors from Carnegie Mellon University, contributing to the company's robust AI expertise. The platform has achieved remarkable success in increasing customer Net Promoter Scores (NPS) and reducing the time spent on finding answers by 100 times. These achievements underscore Alltius's impact on improving customer support efficiency and effectiveness across its target markets.
