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Atlas
AddedMar 17, 2024
UpdatedJul 2, 2026
Atlas

Atlas

Seed

Atlas: Customer support platform for product insights & agent improvement.

Founded
2021
Accelerator
Y Combinator logoY CombinatorW22
Overview
Compare
Fundraising
Employees
Website

Atlas, founded with the mission to enhance customer support through product insights, offers an all-in-one platform designed to improve the quality of support agents' interactions. The company envisions a seamless support experience by integrating session recordings, bug tracking, and outbound emails into a unified customer dashboard. Atlas's suite of products includes a chronological timeline of customer interactions, session replay for visual context, AI-powered Smart Assist for suggested responses and articles, and omnichannel communication tools covering chat, email, SMS, WhatsApp, and Slack.

Notable affiliated individuals and investors in Atlas include key figures from the tech and venture capital sectors, although specific names are not provided. The company has achieved significant milestones by developing best-in-class support tools that are fully integrated and user-friendly. Atlas's impact is evident in its ability to streamline customer support processes, enhance agent efficiency, and ultimately improve customer satisfaction through innovative technology solutions.

Atlas - Similar Companies

FirstSupport.ai logo

FirstSupport.ai

firstsupport.ai

Parabolic logo

Parabolic

Pylon logo

Pylon

usepylon.com

Unthread logo

Unthread

unthread.io

Open logo

Open

opens.so

Gorgias logo

Gorgias

gorgias.com

Zoltar Labs logo

Zoltar Labs

Chatwoot logo

Chatwoot

chatwoot.com

ScopeAI logo

ScopeAI

Duckie logo

Duckie

duckie.ai

TeamSupport logo

TeamSupport

teamsupport.com

Namecard.ai logo

Namecard.ai

namecard.ai

AgentsForce logo

AgentsForce

agentsforce.com

Whelp logo

Whelp

whelp.co

Sigma AI logo

Sigma AI

sigmamind.ai

Atlas - Quick Facts

Who are Atlas' competitors?

Companies similar to Atlas include FirstSupport.ai, Parabolic, Pylon and Unthread.

When was Atlas founded?

Atlas was founded in 2021.

When was Atlas' last funding round?

Atlas' most recent funding round was for $500k (USD) in January 2022.

How much has Atlas raised to-date?

As of Jan 1, 2022, Atlas has raised a total of $500k (USD).

How many employees does Atlas have?

Atlas has 11 employees as of Mar 7, 2024.

Atlas - Classification

Ownership
  • Venture Capital
Technology
  • AI
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
Customer
  • Small Business
Main Product
  • Customer Support
Tags
  • SaaS