CloudKitchens grew out of the repurposing of commercial property for food production, a model it still runs: buildings of private, fully equipped kitchens built for delivery, pickup, and food production rather than dining rooms. Restaurants and food entrepreneurs rent those suites inside shared facilities, and the company adds the software, logistics, cleaning, and on-site support that delivery production requires.

Against the conventional restaurant, its differentiation runs on footprint and software: a delivery-only suite avoids rent on a storefront and the labor of front-of-house service, and the proprietary platform pulls orders from the leading delivery apps into a single dashboard. The customers it serves are emerging concepts and established brands that want dense delivery markets without building a store, and the network reaches metropolitan markets across North America.