CollateCollate ClinicOS

Collate ClinicOS is the operating layer for elective-procedure clinics. It gathers inbound patient enquiries from phone, email, SMS, social messaging, and website forms into a single workspace, so conversations that would otherwise sit in separate inboxes are handled in one place. Clinic staff track each patient through consultation, treatment, and follow-up stages, and see where every open enquiry stands.

The product applies AI to triage and respond to incoming enquiries, prioritise leads, and automate follow-up, and it keeps a knowledge base of the clinic's procedures and policies to answer patient questions. It reports the patient pipeline from first enquiry through to collected revenue, giving clinic operators visibility into active cases, consultations in progress, and overdue quotations.