eGain
Cloud-based tech company in California providing customer service solutions for businesses, listed on NASDAQ.
Founded
1997Cloud-based tech company in California providing customer service solutions for businesses, listed on NASDAQ.
Founded in Sunnyvale, California, eGain Corporation is a cloud-based technology company dedicated to revolutionizing customer service infrastructure. Their core mission is to empower businesses with advanced customer service solutions that centralize knowledge and streamline interactions. eGain offers products like the eGain Knowledge Hub, which consolidates policies, procedures, and best practices for personalized customer and agent support, and the eGain Conversation Hub, which manages omnichannel digital interactions. Their market focus spans North America, Europe, the Middle East, Africa, and the Asia Pacific.
Notable affiliates include industry leaders who trust eGain's robust platform for its adaptability and ease of integration with existing CRM systems. The company is publicly traded on NASDAQ, reflecting its significant market presence and investor confidence. Key achievements include widespread adoption by leading enterprises and recognition for their AI-driven knowledge management solutions. Overall, eGain has made a substantial impact by enhancing customer service efficiency and effectiveness across various industries globally.
Companies similar to eGain include Gladly, CallMiner, Bright Pattern and Kustomer.
eGain was founded in 1997.
eGain's headquarters is located in Sunnyvale, CA, US.
eGain's most recent funding round was for $88.5M (USD) in August 2000.
As of Aug 9, 2000, eGain has disclosed funding of $103.2M (USD). Undisclosed round amounts are excluded.
eGain has 592 employees as of Feb 6, 2024.
Kustomer
kustomer.com
