Ttec
Call Experts, a Teletech Corp, provides consultative call center solutions across various sectors in South Carolina.
- 69.4k
- Public company
- Austin, TX, USUnited States
Founded as Teletech Corporation, Ttec provides comprehensive consultative call center solutions. The company's core mission is to enhance customer experiences through innovative strategies and technology. Ttec offers a wide range of services including customer experience strategy, contact center operations, tech support, and proactive outreach. Their market focus spans multiple sectors such as home services, utilities, government, and education, primarily serving customers in South Carolina.
Notable affiliated individuals include key executives and industry experts who have driven the company's growth and innovation. Ttec has attracted significant investment and partnerships, bolstering its capabilities and market reach. Key achievements include the successful implementation of customer journey mapping and process automation technologies, which have significantly improved client satisfaction and operational efficiency. Overall, Ttec has made a substantial impact by transforming traditional call center operations into dynamic customer experience hubs.
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Quick Facts
Who are Ttec's competitors?
Companies similar to Ttec include Cupola Teleservices, Usan, ECC Technologies and ConnecTech.
When was Ttec founded?
Ttec was founded in 1982.
Where is Ttec's headquarters located?
Ttec's headquarters is located in Austin, TX, US.
When was Ttec's last funding round?
Ttec's most recent funding round was for $1.5B (USD) in November 2021.
How much disclosed funding has Ttec raised?
As of Nov 23, 2021, Ttec has disclosed funding of $1.6B (USD). Undisclosed round amounts are excluded.
How many employees does Ttec have?
Ttec has 69,400 employees as of Feb 6, 2024.
Classification
- Industry
- Ownership
- Technology
- Geographic Exposure
- Revenue
- Customer
- Main Product
- Tags
- Also Known As
- Ttec Holdings Inc.
- TELETECH HOLDINGS INC
- Headquarters
- 100 Congress Avenue, Suite 1425
- Austin, TX, 78701
- US
- Ticker
- TTEC
- SEC CIK
- 0001013880
- EIN
- 84-1291044
- NAICS
- 513200Software Publishers
- 510000Information
- 513000Publishing Industries
- 513210Software Publishers
- SIC
- 7360Personnel Supply Services
- 7363Help Supply Services
- 7300Business Services
- ISIC
- 7820Temporary employment agency activities
- 7830Other human resources provision
- Industry
- —Software Companies
Show 137 more industry codes
- NAICS
- 310000Manufacturing
- 312200Tobacco Manufacturing
- 320000Manufacturing
- 425000Wholesale Trade Agents and Brokers
- 425120Wholesale Trade Agents and Brokers
- 490000Transportation and Warehousing
- 491100Postal Service
- 491110Postal Service
- 518000Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- 518200Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- 519000Web Search Portals, Libraries, Archives, and Other Information Services
- 540000Professional, Scientific, and Technical Services
- 541618Other Management Consulting Services
- 550000Management of Companies and Enterprises
- 551000Management of Companies and Enterprises
- 551100Management of Companies and Enterprises
- 551110Management of Companies and Enterprises
- 551112Offices of Other Holding Companies
- 561300Employment Services
- 561320Temporary Help Services
- 561330Professional Employer Organizations
- 711410Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures
- 420000Wholesale Trade
- 480000Transportation and Warehousing
- 520000Finance and Insurance
- 560000Administrative and Support and Waste Management and Remediation Services
- 710000Arts, Entertainment, and Recreation
- 810000Other Services (except Public Administration)
- 312000Beverage and Tobacco Product Manufacturing
- 313000Textile Mills
- 314000Textile Product Mills
- 325000Chemical Manufacturing
- 488000Support Activities for Transportation
- 491000Postal Service
- 512000Motion Picture and Sound Recording Industries
- 522000Credit Intermediation and Related Activities
- 541000Professional, Scientific, and Technical Services
- 561000Administrative and Support Services
- 711000Performing Arts, Spectator Sports, and Related Industries
- 812000Personal and Laundry Services
- 313300Textile and Fabric Finishing and Fabric Coating Mills
- 314900Other Textile Product Mills
- 325900Other Chemical Product and Preparation Manufacturing
- 425100Wholesale Trade Agents and Brokers
- 488400Support Activities for Road Transportation
- 512200Sound Recording Industries
- 519200Web Search Portals, Libraries, Archives, and Other Information Services
- 522300Activities Related to Credit Intermediation
- 541100Legal Services
- 541300Architectural, Engineering, and Related Services
- 541400Specialized Design Services
- 541600Management, Scientific, and Technical Consulting Services
- 541800Advertising, Public Relations, and Related Services
- 541900Other Professional, Scientific, and Technical Services
- 561400Business Support Services
- 561500Travel Arrangement and Reservation Services
- 561700Services to Buildings and Dwellings
- 561900Other Support Services
- 711300Promoters of Performing Arts, Sports, and Similar Events
- 711400Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures
- 812300Drycleaning and Laundry Services
- 812900Other Personal Services
- 312230Tobacco Manufacturing
- 313310Textile and Fabric Finishing Mills
- 314990All Other Textile Product Mills
- 325990All Other Chemical Product and Preparation Manufacturing
- 488490Other Support Activities for Road Transportation
- 512240Sound Recording Studios
- 512290Other Sound Recording Industries
- 518210Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- 519290Web Search Portals and All Other Information Services
- 522320Financial Transactions Processing, Reserve, and Clearinghouse Activities
- 541190Other Legal Services
- 541340Drafting Services
- 541350Building Inspection Services
- 541370Surveying and Mapping (except Geophysical) Services
- 541410Interior Design Services
- 541420Industrial Design Services
- 541490Other Specialized Design Services
- 541610Management Consulting Services
- 541870Advertising Material Distribution Services
- 541890Other Services Related to Advertising
- 541930Translation and Interpretation Services
- 541990All Other Professional, Scientific, and Technical Services
- 561410Document Preparation Services
- 561420Telephone Call Centers
- 561430Business Service Centers
- 561440Collection Agencies
- 561490Other Business Support Services
- 561590Other Travel Arrangement and Reservation Services
- 561790Other Services to Buildings and Dwellings
- 561910Packaging and Labeling Services
- 561920Convention and Trade Show Organizers
- 561990All Other Support Services
- 711310Promoters of Performing Arts, Sports, and Similar Events with Facilities
- 711320Promoters of Performing Arts, Sports, and Similar Events without Facilities
- 812320Drycleaning and Laundry Services (except Coin-Operated)
- 812990All Other Personal Services
- 314999All Other Miscellaneous Textile Product Mills
- 325998All Other Miscellaneous Chemical Product and Preparation Manufacturing
- 541199All Other Legal Services
- 561421Telephone Answering Services
- 561422Telemarketing Bureaus and Other Contact Centers
- 561431Private Mail Centers
- 561439Other Business Service Centers (including Copy Shops)
- 561491Repossession Services
- 561499All Other Business Support Services
- 561591Convention and Visitors Bureaus
- 561599All Other Travel Arrangement and Reservation Services
- SIC
- 6710Holding Offices
- 6719Offices of Holding Companies, Not Elsewhere Classified
- 8748Business Consulting Services, Not Elsewhere Classified
- 6000Depository Institutions
- 6700Holding And Other Investment Offices
- 8700Engineering, Accounting, Research, Management, And Related Services
- 7370Computer Programming, Data Processing, And Other Computer Related
- 7380Miscellaneous Business Services
- 8740Management And Public Relations Services
- 7372Prepackaged Software
- 7389Business Services, Not Elsewhere Classified
- ISIC
- 1200Manufacture of tobacco products
- 5310Postal activities
- 5920Sound recording and music publishing activities
- 6420Activities of holding companies
- 6619Other activities auxiliary to financial service activities
- 6910Legal activities
- 7110Architectural and engineering activities and related technical consultancy
- 7310Advertising
- 7410Specialized design activities
- 7490Other professional, scientific and technical activities n.e.c.
- 7990Other reservation service and related activities
- 8219Photocopying, document preparation and other specialized office support activities
- 8220Activities of call centres
- 8230Organization of conventions and trade shows
- 8292Packaging activities
- 8299Other business support service activities n.e.c.
- 9601Washing and (dry-) cleaning of textile and fur products