HiJiffy
HiJiffy sells hotel groups an AI guest communications platform that automates booking, check-in, upselling, and service conversations.
Founded
2016HiJiffy sells hotel groups an AI guest communications platform that automates booking, check-in, upselling, and service conversations.
HiJiffy's AI, Aplysia, is a secure AI specialised in hospitality that answers only from each hotel's verified knowledge, with anti-hallucination guardrails and per-source visibility. That control matters to hotel brands that cannot risk a chatbot inventing rates or policies.
The company serves more than 2,600 hotels and offers over 100 integrations, giving it reach and connectivity across the hotel tech stack. Customers report results such as 93% automation at AX Hotels and a 70% cut in incoming calls at Lake District Hotels.
Source: hijiffy.com
HiJiffy markets directly to hotels around the goal of increasing direct bookings, inviting prospects to schedule a call with its experts. It leans on public proof points, including a 4.5 out of 5 rating on HotelTechReport and named case studies from hotel groups.
Case studies quantify outcomes buyers care about, such as GHT Hotels attributing EUR 733,000 in revenue to the chatbot and KING's Hotels automating 91% of WhatsApp conversations. Progressive per-room pricing lets it land independent properties and expand into multi-property groups.
Source: hijiffy.com
HiJiffy sells tiered Basic, Premium, and Enterprise plans, billed monthly or yearly in euros, dollars, or pounds, with progressive rates set by the number of rooms or beds. Each plan also carries a setup fee per block of five properties, from EUR 99 on Basic to EUR 399 on Premium.
Basic automates common FAQs in three languages with a booking-engine link, while higher tiers add a generative AI chatbot covering 132 languages, booking engine and CRM integration, sentiment analysis, and an omnichannel inbox.
Source: hijiffy.com
HiJiffy sells a guest communications platform for hotel groups, resorts, independent hotels, hostels, and glamping sites. Its AI answers up to 90% of guest conversations automatically across web chat, social, WhatsApp, and OTA channels, and routes the rest to staff with context and a suggested reply.
The platform covers the full guest journey: chat-based booking, lead capture, digital check-in, an AI concierge during the stay, upsell and survey campaigns, check-out messages, and review requests. It connects to hotel systems through more than 100 integrations, including PMS, booking engines, and CRMs.
Source: hijiffy.com