HiJiffy

Provide online check-in/out, digitalise Room Service & offer in-stay upselling opportunities. Available 24/7, in 100+ languages, in WhatsApp, SMS or email.

HiJiffy’s conversational AI centralises and automates guest communications across different channels and integrates with hotel management systems.

HiJiffy’s AI-powered guest messaging solution centralises the communication across different channels, like website, Facebook, WhatsApp, Instagram and more.

HiJiffy’s AI-powered hotel messenger centralises the communication across different channels like website, Facebook, WhatsApp, Instagram and more.

HiJiffy’s AI Assessment Tool checks a hotel’s readiness for AI implementation and provides a customized checklist with action steps.

HiJiffy’s white paper discusses balancing AI with human interaction, drawing on more than 16 million guest messages, hotel staff, and industry experts.

The guide presents a maturity model and five no-budget steps for shifting AI adoption from imposed to owned, and says hotel AI often fails because of adoption rather than technology.

HiJiffy’s Hotel Benchmarking Tool analyzes hotel performance using industry-specific metrics and real hotel examples.

HiJiffy’s annual recap covers developments and milestones from 2024.

Downloadable resources for partners and media, including HiJiffy information pack, logos, product images, team photos, and more.

This project received funding from the European Union Horizon 2020 research and innovation program under Grant Contract No. 782509.

HiJiffy releases Aplysia OS 2.0 using the power of generative AI to handle guest questions and requests with greater accuracy and automation

Calculate potential savings and revenue increases by optimizing productivity and boosting direct bookings with HiJiffy’s Hotel ROI Calculator.

The company offers flexible packages for specific business needs.

HiJiffy connects to the Airbnb Messaging API to automatically answer guest inquiries, protect Superhost response rates, and manage messages in one inbox.

HiJiffy offers an AI chatbot to manage Booking.com messages, automate replies, and improve guest communication.

HiJiffy's chatbot uses AI to centralize and automate customer conversations from Booking.com.

Enhance guest messaging with HiJiffy’s Expedia chatbot. Automate replies, manage conversations, and improve response times effortlessly.

Feyzanur Görmüs is an author at HiJiffy’s resource center.

Senior Content Marketing Executive

Daniel Steinhardt is an author at HiJiffy’s resource center.

Maciej Czajka is an author at HiJiffy’s resource center.

HiJiffy was founded in 2016 to develop conversational AI for hospitality.

HiJiffy was founded in 2016 with the aim of developing the most advanced conversational AI specifically for the hospitality industry.

HiJiffy was founded in 2016 with the mission of providing hotels with an automated, personalized, and centralized solution.

HiJiffy was founded in 2016 with the mission of providing hotels with automated, personalized, and centralized support.

HiJiffy offers demos of its AI-powered solution for guest communications.

The company offers personalized demos.

HiJiffy offers an AI-powered guest communication solution for hotels.

HiJiffy invites questions and says it will respond.

HiJiffy's Guest Communications Platform for hotels automates 90% of messages across webchat, WhatsApp & OTAs, stays on-brand, and grows direct bookings.

Privacy Policy for the HiJiffy Console: how HiJiffy processes the personal data of clients and their users under the GDPR.

HiJiffy’s cookie policy explains which cookies and similar technologies hijiffy.com uses, their purposes and legal basis, and how they can be managed.

HiJiffy’s cookie policy explains which cookies and similar technologies the hijiffy.com website uses, their purposes and legal basis, and how they can be managed.

The company’s privacy policy explains how it collects, uses, and protects personally identifiable information.

Terms of Service for the HiJiffy Console: the rules that apply to hotels and their users when they access and use the platform.

The page states that accessing the website constitutes acceptance of its terms and conditions.

HiJiffy launches Aplysia 3, a hotel chatbot powered by Retrieval-Augmented Generation (RAG). The system is designed to provide accurate, context-aware responses across unlimited topics without relying on rigid FAQs.

May 2025 · Hotel SpeakNews article

On 15 January 2025, HiJiffy, described as a conversational AI provider for hospitality, introduces Campaigns Manager, a new tool for hoteliers to create automated WhatsApp messages. The company says the product is designed to further streamline and automate guest communication.

Jan 2025 · Hotel SpeakNews article

Hospitality technology company HiJiffy secures an additional €3.8 million in funding to support growth. The company plans to use the funding to launch its conversational AI solution for hotels in other European countries.

Jun 2023 · Hotel Management NetworkNews article

HiJiffy has launched Aplysia, an AI communication operating system for hoteliers to connect with guests. Read more on Boutique Hotel News.

Jun 2022 · Boutique Hotel NewsNews article