Founded in 2013 and based in San Francisco, Lob is an automation platform that transforms direct mail into a dynamic and personalized communication tool for businesses. The company’s core mission is to streamline and modernize the direct mail process through its suite of APIs, enabling developers to automate print media communications. Lob’s services include piece-by-piece tracing for deliverability insights and a proprietary Print Delivery Network that ensures efficient production across multiple redundant nodes nationwide.
Lob is venture-backed by notable investors such as Y Combinator and Polaris Partners. The company has achieved significant recognition, including the "Mail Service Provider of the Year" award from USPS and the "Best API" award from Postman. Lob's impact is evident in its ability to increase productivity and cost savings for enterprise clients, with endorsements from industry leaders like Ben Jacobs, CTO of Encamp. By automating direct mail, Lob has positioned itself as a crucial player in the marketing mix for over 10,000 companies.