Microsoft Teams Phone System for business calling in M365.
Voice extension for Microsoft Teams with calling, routing. Competitor/supplement target for RingEX per RingCentral Direct Routing and alternatives pages.
From RingCentral vs Microsoft Teams / Teams Phone pages and alternatives blog: RingEX/Direct Routing supplement or replacement wins on advanced ACD/IVR/routing, omnichannel CX, 500+ integrations, consolidated licensing, lower TCO, higher reliability (99.999% vs 99.99%) vs basic telephony requiring extra licenses/add-ons.
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| Attribute | Microsoft Teams Phone | RingEX | |
|---|---|---|---|
| Provider | |  | |
| Founded | 1975 | 1999 | |
| Sells To | Enterprises, Small Business | Enterprise, Small Business | |
| Pricing Model | SaaS, Transactional | Recurring, SaaS | |
| Ownership | Public | Public |
Provider
Founded 1975
Sells To Enterprises, Small Business
Pricing Model SaaS, Transactional
Ownership Public
Provider
Founded 1999
Sells To Enterprise, Small Business
Pricing Model Recurring, SaaS
Ownership Public
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