Operative Intelligence
AI-driven platform optimizing contact center operations and performance, based in Los Angeles, founded 2021.
Founded
2021AI-driven platform optimizing contact center operations and performance, based in Los Angeles, founded 2021.
Operative Intelligence, founded in 2021 and headquartered in Los Angeles, California, is an AI-driven platform focused on optimizing contact center operations and performance. The company's core mission is to enhance the efficiency and effectiveness of customer service interactions by leveraging advanced AI technology. Their flagship product, OI-Q, automatically analyzes every customer interaction to uncover the exact reasons behind customer inquiries, providing actionable insights to improve service quality and operational efficiency.
Notable figures associated with Operative Intelligence include its founding team, though specific names are not provided. The company has attracted attention from investors interested in AI and operational efficiency technologies. Key achievements include the successful deployment of their platform in various contact centers, leading to measurable improvements in performance and customer satisfaction. Overall, Operative Intelligence has made a significant impact by transforming how businesses understand and manage customer interactions at scale.
Companies similar to Operative Intelligence include VoiceOps, Observe.ai, Observe.AI and CallMiner.
Operative Intelligence was founded in 2021.
Operative Intelligence's headquarters is located in Los Angeles, CA, US.
Operative Intelligence's most recent funding round was for $3.5M (USD) in December 2022.
As of Dec 5, 2022, Operative Intelligence has disclosed funding of $3.5M (USD). Undisclosed round amounts are excluded.
Operative Intelligence has 17 employees as of Feb 4, 2024.
callminer.com
