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OrderProtection.com
AddedFeb 17, 2024
UpdatedJun 18, 2026
OrderProtection.com

OrderProtection.com

Data-driven platform managing supply chains and providing swift resolutions to shipping issues with 24/7 support.

HQ
Lehi, UT, US
Founded
2021
Overview
Compare
Fundraising
Employees
Website

OrderProtection.com was founded with the mission to enhance customer support and streamline the resolution of shipping issues for e-commerce brands. The company offers a data-driven platform that allows customers to add order protection during checkout, ensuring quick resolutions for problems such as theft, damage, or lost packages. With 24/7 support, OrderProtection.com aims to relieve brands from the burden of managing shipping issues, thereby improving customer satisfaction and operational efficiency.

Notable achievements include a significant 210% increase in Net Promoter Score (NPS) and an 84% decrease in ticket resolution time for clients like Oh Polly. The platform's impact is evident in its ability to reduce customer service tickets and provide free, round-the-clock support, ultimately boosting profits for e-commerce brands globally. These accomplishments underscore the company's effectiveness in transforming how brands handle shipping-related customer service challenges.

OrderProtection.com - Similar Companies

Corso logo

Corso

corso.com

Wonderment logo

Wonderment

wonderment.cc

Shipedge logo

Shipedge

shipedge.com

Ordoro logo

Ordoro

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Route logo

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FenixCommerce logo

FenixCommerce

fenixcommerce.com

Shipium logo

Shipium

shipium.com

OrderStorm logo

OrderStorm

orderstorm.com

Narvar logo

Narvar

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Ship.com logo

Ship.com

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Passport logo

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SHiiP logo

SHiiP

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Orderful logo

Orderful

orderful.com

ShipHero logo

ShipHero

OrderCircle logo

OrderCircle

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OrderProtection.com - Quick Facts

Who are OrderProtection.com's competitors?

Companies similar to OrderProtection.com include Corso, Wonderment, Shipedge and Ordoro.

When was OrderProtection.com founded?

OrderProtection.com was founded in 2021.

Where is OrderProtection.com's headquarters located?

OrderProtection.com's headquarters is located in Lehi, UT, US.

When was OrderProtection.com's last funding round?

OrderProtection.com's most recent funding round was for $10M (USD) in October 2022.

How much has OrderProtection.com raised to-date?

As of Oct 1, 2022, OrderProtection.com has raised a total of $10M (USD).

How many employees does OrderProtection.com have?

OrderProtection.com has 42 employees as of Feb 4, 2024.

OrderProtection.com - Classification

Ownership
  • Venture Capital
Technology
  • Data
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
Customer
  • Small Business
Main Product
  • Shipping Protection
Tags
  • SaaS
NAICS
  • 440000Retail Trade
SIC
  • 5900Miscellaneous Retail
  • 5990Retail Stores, Not Elsewhere Classified
  • 5999Miscellaneous Retail Stores, Not Elsewhere Classified