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Spicecsm
AddedFeb 16, 2024
UpdatedJun 18, 2026
Spicecsm

Spicecsm

Pre-Seed

SpiceCSM: A platform enhancing your contact center with next-gen features on one desktop.

HQ
Potsdam, NY, US
Founded
2008
Overview
Compare
Fundraising
Employees
Website

Founded with the mission to revolutionize contact center operations, SpiceCSM provides a next-generation enablement platform that integrates seamlessly with existing applications. The company's vision is to streamline and enhance customer service experiences through a unified desktop interface. SpiceCSM offers features such as data integration, workflow automation, case management, and comprehensive dashboards and analytics, catering primarily to businesses seeking to optimize their contact center efficiency.

Notable figures associated with SpiceCSM include industry experts in CRM and workflow automation. The company has attracted investment from forward-thinking venture capitalists focused on innovative tech solutions. Key achievements include the successful deployment of their low-code platform, SpiceX, which empowers businesses to build, integrate, and scale processes without coding. SpiceCSM's impact is evident in its ability to significantly improve operational efficiency and customer satisfaction for contact centers worldwide.

Spicecsm - Quick Facts

When was Spicecsm founded?

Spicecsm was founded in 2008.

Where is Spicecsm's headquarters located?

Spicecsm's headquarters is located in Potsdam, NY, US.

When was Spicecsm's last funding round?

Spicecsm's most recent funding round was for $500k (USD) in April 2016.

How much has Spicecsm raised to-date?

As of Apr 27, 2016, Spicecsm has raised a total of $1.5M (USD).

How many employees does Spicecsm have?

Spicecsm has 31 employees as of Feb 4, 2024.

Spicecsm - Classification

Technology
  • Automation
Geographic Exposure
  • Global
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
Main Product
  • Contact Center
Tags
  • Cloud
  • SaaS
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7372Prepackaged Software
Show 7 more industry codes
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541000Professional, Scientific, and Technical Services
  • 541900Other Professional, Scientific, and Technical Services
  • 541990All Other Professional, Scientific, and Technical Services
SIC
  • 8900Services, Not Elsewhere Classified
  • 8990Services, Not Elsewhere Classified
  • 8999Services, Not Elsewhere Classified