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Thematic
AddedFeb 15, 2024
UpdatedJul 3, 2026
Thematic

Thematic

Seed

Thematic: Customer feedback analysis & insights platform for loyalty & satisfaction.

HQ
San Francisco, CA, US
Founded
2017
Accelerator
Y Combinator logoY CombinatorS17
Overview
Compare
Fundraising
Employees
Website

Founded with a mission to enhance customer loyalty and satisfaction, Thematic is a Customer Feedback Analysis platform that helps companies understand and act on customer feedback. By integrating with existing survey and communication tools, Thematic automatically discovers themes in feedback and provides visualizations and reports. These insights enable businesses to improve customer satisfaction, prioritize their product roadmap, and track trends over time.

Notable figures affiliated with Thematic include CEO Sam Gribben. The company has achieved significant milestones, such as helping clients double their Net Promoter Score (NPS) by identifying key churn issues. Through its advanced analytics and actionable insights, Thematic has made a substantial impact on how companies manage and respond to customer feedback, ultimately driving better customer experiences and business outcomes.

Thematic - Similar Companies

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Thematic - Quick Facts

Who are Thematic's competitors?

Companies similar to Thematic include Viable, Unwrap.ai, Yogi and Benchmark Intelligence.

When was Thematic founded?

Thematic was founded in 2017.

Where is Thematic's headquarters located?

Thematic's headquarters is located in San Francisco, CA, US.

How much has Thematic raised to-date?

As of Jan 25, 2022, Thematic has raised a total of $1.6M (USD).

How many employees does Thematic have?

Thematic has 24 employees as of Feb 5, 2024.

Thematic - Classification

Ownership
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • Global
Model
  • Platform
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
  • Small Business
Main Product
  • Analytics
  • Customer Feedback
Tags
  • Data
  • SaaS
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7371Computer Programming Services
Show 5 more industry codes
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7372Prepackaged Software