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Aigent
AddedFeb 16, 2024
UpdatedJun 18, 2026
Aigent

Aigent

Seed

Aigent provides AI-powered customer service software, enhancing call center efficiency and fraud protection.

HQ
New York City, NY, US
Founded
2017
Overview
Compare
Fundraising
Employees
Website

Aigent develops AI-powered customer service software for contact centers. Their live voice AI technology listens to ongoing calls, providing real-time prompts and alerts to agents. This system aims to improve first-call resolution rates, enhance customer service quality, and assist with agent training and retention. Aigent's software also includes features for risk and fraud protection in customer interactions.

The company's solutions are designed to optimize call center operations and customer experiences. By leveraging AI to support human agents, Aigent's technology seeks to streamline customer service processes, reduce errors, and improve overall efficiency in contact center environments. Their approach combines advanced AI capabilities with practical applications in the customer service industry.

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Aigent - Quick Facts

Who are Aigent's competitors?

Companies similar to Aigent include Agent Copilot, UpdateAI, AgentsForce and ingage.ai.

When was Aigent founded?

Aigent was founded in 2017.

Where is Aigent's headquarters located?

Aigent's headquarters is located in New York City, NY, US.

When was Aigent's last funding round?

Aigent's most recent funding round was for $2.9M (USD) in February 2020.

How much has Aigent raised to-date?

As of Feb 25, 2020, Aigent has raised a total of $4.3M (USD).

How many employees does Aigent have?

Aigent has 125 employees as of Feb 5, 2024.

Aigent - Classification

Ownership
  • Venture Capital
Technology
  • AI
  • Machine Learning
Geographic Exposure
  • Global
Revenue
  • Recurring
  • Software
Customer
  • Enterprise
Main Product
  • AI Software
  • Customer Service
Tags
  • AI Operations
  • SaaS
NAICS
  • 540000Professional, Scientific, and Technical Services
  • 541500Computer Systems Design and Related Services
  • 541000Professional, Scientific, and Technical Services
  • 541510Computer Systems Design and Related Services
  • 541511Custom Computer Programming Services
SIC
  • 7300Business Services
  • 7370Computer Programming, Data Processing, And Other Computer Related
  • 7371Computer Programming Services
Show 5 more industry codes
NAICS
  • 513200Software Publishers
  • 510000Information
  • 513000Publishing Industries
  • 513210Software Publishers
SIC
  • 7372Prepackaged Software