Concierge Live qualifies inbound prospects, routes them to the right representative, and connects them by phone.
Concierge Live is a Chili Piper offering for sales teams that want to speak with qualified prospects as soon as they submit an inbound form. It applies lead qualification and routing rules using form or CRM information, then connects a prospect with an available sales representative by phone.
The service supports callback scheduling when no representative is available and uses calendar availability to route calls. Its dedicated product page presents live phone conversations as an alternative to waiting for a later scheduled meeting.
| Attribute | Concierge Live | AI SDR Agent | Inbound Agent | ZoomInfo Chat | |
|---|---|---|---|---|---|
| Provider | |  |  |  | |
| Founded | 2016 | 2018 | 2020 | 2007 | |
| Sells To | B2B, Enterprise | B2B, Enterprise | — | Enterprises, Mid-Market | |
| Pricing Model | Recurring, Software | Recurring, Software, Subscription | — | Recurring | |
| Ownership | Private | Private, Venture-backed | — | Public |
Provider
Founded 2016
Sells To B2B, Enterprise
Pricing Model Recurring, Software
Ownership Private
Provider
Founded 2018
Sells To B2B, Enterprise
Pricing Model Recurring, Software, Subscription
Ownership Private, Venture-backed
Provider
Founded 2020
Sells To —
Pricing Model —
Ownership —
Provider
Founded 2007
Sells To Enterprises, Mid-Market
Pricing Model Recurring
Ownership Public
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